Privacy Policy

Last Updated: November 2024

Welcome to HomeShield Canada, powered by Drive Growth Consulting Inc. (“we”, “us”, or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, or communicate with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not access or use our services.

1. Who We Are

HomeShield Canada is a Canadian company providing residential and commercial window and door security film solutions.
Our services are supported by Drive Growth Consulting Inc., which provides marketing and operational infrastructure to help us deliver the best experience to our clients.

2. Personal Information We Collect

We may collect personal information when you:

Visit or interact with our website
Submit a request for a quote or consultation
Call, email, or message us
Purchase or inquire about our services
Subscribe to marketing emails or promotions

The personal information we collect may include:

Full name
Email address
Phone number
Home or business address
Service inquiry details
IP address, browser data, and device information

3. How We Use Your Information

We use your personal information to:

Provide and manage our services
Schedule consultations or installations
Respond to inquiries or support requests
Send promotional offers (with your consent)
Improve our website and services
Comply with legal obligations

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information only in the following cases:

With trusted third-party service providers (e.g., CRM platforms, email providers, payment processors) who help us operate our business
To comply with legal or regulatory requirements (e.g., court orders or audits)
If we are involved in a business transaction (e.g., sale, merger, or acquisition), your information may be shared with parties involved, subject to confidentiality agreements

All third-party partners are required to protect your data and use it only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality and user experience
Understand visitor traffic and behavior
Deliver targeted advertising and marketing

You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain site features.

6. Marketing and Communications

With your consent, we may send you emails about:

Promotions and discounts
New services or updates
Educational content related to home or business protection

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. How We Protect Your Information

We use industry-standard safeguards to protect your personal information, including:

Secure servers and encrypted storage
Restricted employee access based on role
Regular monitoring of our systems for vulnerabilities

However, no system is completely secure. You share information with us at your own risk.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn we’ve collected such data, we will delete it promptly.

9. Storing Your Information

Your personal information may be stored and processed in Canada or other jurisdictions where our third-party providers are located. We take steps to ensure your data is handled securely and in accordance with this Privacy Policy, regardless of location.

10. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Withdraw your consent to marketing communications
Request deletion of your personal data, subject to legal requirements

To exercise these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review it regularly.